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WHAT RELIEF MEASURES HAVE BEEN MADE AVAILABLE FOR ARTS AND CULTURE (INCLUDING FILM, CREATIVE INDUSTRIES, MUSIC AND CULTURE)?


Yes, there are relief measures for the film and creative industries. These are the measures: Western Cape Relief for the Cultural, Creative and Sport Sector Business and Arts South Africa (BASA) Department of Sport, Arts and Culture...

HAVE ANY RELIEF MEASURES BEEN PROVIDED/MADE AVAILABLE TO OFF-GRID ENERGY COMPANIES THAT HAVE BEEN AFFECTED BY THE COVID-19 PANDEMIC?


Yes, relief measures have been provided to off-grid energy companies affected by COVID-19.   The information is provided as reflected on Energy Access Relief’s website. Recognising the challenges faced by both existing off-grid...

HAS THE SOUTH AFRICAN RESERVE BANK AND NATIONAL TREASURY IN ASSOCIATION WITH BANKING ASSOCIATION SOUTH AFRICA PROVIDED ANY RELIEF MEASURES OR INTERVENTIONS TO SMALL AND MEDIUM ENTERPRISES AFFECTED BY COVID-19?


Yes the South African Reserve Bank and National Treasury in association with the Banking Association South Africa has provided relief measures for Small and Medium Enterprises affected by COVID-19.   On 29 April, the Banking Association...

HAS THE WESTERN CAPE GOVERNMENT ANNOUNCED ANY PROVINCIAL RELIEF MEASURE FOR THE CULTURAL, CREATIVE AND SPORT SECTORS?


Yes, the Western Cape Government has announced provincial relief measures for the cultural, creative and sports sectors. Recognising the devastating impact that COVID-19 related regulations and the national lockdown have had on the arts, culture...

HAS THE IDC PROVIDED RELIEF FUNDING FOR BUSINESSES IN DISTRESS DUE TO THE COVID-19 PANDEMIC?


Yes, the IDC has provided relief funding for businesses in distress due to the COVID-19 pandemic. Who it is for? IDC clients and other businesses operating in sectors within the IDC’s mandate that, as a direct or indirect result of the...

WHAT TAX RELIEF MEASURES HAS GOVERNMENT PROVIDED TO ASSIST INDIVIDUALS THAT MAY BE EXPERIENCING SIGNIFICANT DISTRESS AS A DIRECT RESULT OF COVID-19?


The South African Government has provided additional tax relief measures to assist individuals that may be experiencing significant distress as a direct result of COVID-19.   The relief measures are:   An increase,...

WHAT TAX RELIEF MEASURES HAS GOVERNMENT PROVIDED TO ASSIST BUSINESSES THAT MAY BE EXPERIENCING SIGNIFICANT DISTRESS AS A DIRECT RESULT OF COVID-19?


1. An increase, Expansion and Acceleration of the Employment Tax Incentive (ETI) Effective 01 April 2020, the amount of Employment Tax Incentive (ETI) claimable for employees eligible under the current ETI Act will be increased by R500 per...

WHAT IS THE GREEN OUTCOMES FUND AND HOW DOES IT WORK ?


What is the Green Outcomes Fund? The Green Outcomes Fund (GOF) is a first of its kind structure, which incentivises local South African fund managers to increase investment in green Small, Medium and Micro-sized Enterprises...

HAS STANDARD BANK PUT ANY RELIEF MEASURES IN PLACE TO SUPPORT CLIENTS?


Standard Bank has put various relief measures in place for clients, including measures for SMMEs in distress, instalment relief for lower-income earners, and student loan instalment relief.   In addition, Standard Bank is also one of...

Is Nedbank offering any payment relief for clients?


Responsible Institution:  Nedbank   Nedbank has announced a number of relief measures to help individuals and small businesses during the COVID-19 pandemic. Specifically, Nedbank will offer their clients several options, based on...

WHAT IS THE TERS SCHEME UNDER THE UIF AND HOW DO I APPLY FOR IT?


Institution:  Department of Labour and Employment, and Unemployment Insurance Fund (UIF)     UPDATE ON WHO MAY APPLY: On 15 May 2020, the Minister of Employment of Labour amended the rules related to TERS in order to allow...

What is the IDC/DTIC COVID-19 Essential Supplies Intervention?


Responsible Institution: Industrial Development Corporation (IDC) and Department of Trade, Industry and Competition (DTIC)   The IDC/DTIC COVID-19 Essential Supplies Intervention is available for companies involved in the...

What is the IDC/DTIC –MECP COVID-19 Programme for Manufacturers of Critical Goods?


Responsible Institution: Industrial Development Corporation (IDC) and Department of Trade, Industry and Competition (DTIC)   IDC/DTIC – MECP COVID-19 Programme for manufacturers of critical goods is available for companies manufacturing...

IS THERE ANY FUNDING AVAILABLE FOR BLACK OWNED BUSINESSES THAT ARE INVOLVED IN SUPPLYING PRIORITY PRODUCTS?


Yes. In partnership with the Department of Trade, Industry and Competition (the dtic) the National Empowerment Fund (NEF) will facilitate funding for black entrepreneurs to manufacture and supply a range identified priority products. Funding...

What is the Department of Small Business Development Debt Relief Scheme, and how do I access it?


According to the Department of Small Business Development (DSBD), the Debt Relief Fund is aimed at providing relief on existing debts and repayments, to assist SMMEs during the period of the COVID-19 State of Disaster. For SMMEs to be eligible...

What is the Business Growth/ Resilience Facility under the Department of Small Business Development, and how do I access it?


The Business Growth/Resilience Facility is specifically created to enable continued participation of SMMEs in supply value-chains, in particular, those who manufacture (locally) or supply various products that are in demand, emanating from the...

What Relief Measures have been announced for the Film and Creative Industries?


This question has been updated, click here for the updated FAQ.

What is the TERS Scheme under the UIF and how do I apply for it?


What is the TERS Scheme under the UIF and how do you apply? Read here.   Institution:  Department of Labour and Employment, and Unemployment Insurance Fund (UIF) WHO MAY APPLY: On 15 May 2020, the Minister of Employment of Labour...

Can I complete an online form and submit to access Nedbank relief?


Responsible Institution:  Nedbank   Nedbank has announced a number of relief measures to help individuals and small businesses during the COVID-19 pandemic. Specifically, Nedbank will offer their clients several options, based on...

What is Nedbank offering me to manage my situation?


Responsible Institution:  Nedbank   Nedbank has announced a number of relief measures to help individuals and small businesses during the COVID-19 pandemic. Specifically, Nedbank will offer their clients several options, based on...

Are payment holidays available to me and what does it mean to me as a client? In what circumstances are interest rates charges reduced?


Responsible Institution:  Nedbank   Nedbank has announced a number of relief measures to help individuals and small businesses during the COVID-19 pandemic. Specifically, Nedbank will offer their clients several options, based on...

Has ABSA implemented any support measures for SMME's?


This question has been updated.  Please click here for the update.

What does the ABSA Payment Relief Programme entail?


This question has been updated.  Click here for the update.

When will the ABSA Payment Relief Programme take effect?


This question has been updated. Please click here for the update.

Has ABSA put any relief measures in place for clients?


Absa has launched an extensive COVID-19 payment relief programme including: Relief for consumer, business banking and wealth customers Bespoke solutions for corporate and business banking clients Additional administration fees waived ...

What measures has Standard Bank afforded to customers with student debt?


This question has been updated.  Please click here for the update.

I am a Standard Bank client, what has Standard Bank announced?


This question has been updated.  Click here for the update.

Have private sector companies announced measures to support business?


Yes a number of financial service providers, including Standard Bank, Nedbank, ABSA and FNB have announced structures designed to support businesses in light of the impact of COVID-19.

How does the SA Future Trust (SAFT) work?


The South African Future Trust (SAFT) is an independent trust set up by Nicky and Jonathan Oppenheimer, in partnership with the South African government and private sector. The SAFT extends direct financial support to South African Small, Medium...

Is the government offering any customs rebates or VAT exemptions on critical import supplies to importers? What is the process to apply for an import permit and rebate?


The International Trade Administration Commission of South Africa (ITAC), has recently published news and regulations relating to COVID-19 on critical import supplies, relevant rebates, and application processes on their website. If you have...

I am an exporter/importer and I have customs related enquiries as a result of COVID-19, who should I contact?


Contact the South African Revenue Service’s 24/7 telephone line at +27 12 422 5819, or email osc@sars.gov.za.

What export control regulations has the government implemented as a result of COVID-19?


According to the announcement made by the Department of Trade, Industry and Competition (DTIC), Minister Patel, in the Government notice 424 released on the 27 March 2020, a new schedule (Schedule 4) of export products that require an export...

What is being considered as “critical import supplies”?


Read the list of critical import supplies here. The International Trade Administration Commission of South Africa (ITAC), has recently published news and regulations relating to COVID-19 on critical import supplies, relevant rebates, and...

What is meant by the new exemption for accommodation establishments under the Competition Act issued on 27 March by the Minister of Department of Trade, Industry and Competition?


Regulations have been passed (Competition Regulations: COVOID-19 Block Exemption for the Hotel Industry, 27 March 2020) exempting certain agreements and practices in the hotel industry from section 4 and 5 of the Competition Act (restrictive...

Where can I access the latest speeches by National Government?


All the latest speeches by the National Government can be accessed here.

Where can I access the latest regulations and guidelines issued by National Government?


The latest regulations and guidelines issued by the National Government can be accessed here.  

Which areas or initiatives will the Solidarity Fund primarily focus on or deploy funds to?


According to the address made by Minister Ebrahim Patel on 24 March 2020, the fund will be a rapid response vehicle through which contributions from citizens, communities, business and international donors can be pooled together primarily to...

Which categories of tenants are able to meet and to reach agreements with shopping mall owners and to address relief matters?


According to the address made by Minister Ebrahim Patel on 24 March 2020, these initially cover three categories of retailers, being personal care functions; restaurants; and clothing, footwear and home-textile shops. To see Minister Patel’s...

Is there relief for shop owners who are unable to meet their rental obligation due to the pandemic?


According to the address made by Minister Ebrahim Patel on 24 March 2020, the National Government will publish a special Gazette on Tuesday 24 March 2020, to enable tenants who are competitors to meet and to reach agreements with shopping mall...

What is the National Government doing to encourage banks to provide relief to business owners?


In his address on 24 March 2020, Minister Ebrahim Patel confirmed that the Government has issued an exemption to banks under the Competition Act to coordinate on measures which can be used to support businesses and ordinary citizens during this...

How does one report retailers that have hiked prices unjustifiably?


Please contact the National Consumer Commission on: complaints@thencc.org.za or +27 (12) 428 7000(contact centre)

How is the National Government ensuring that retailers don't unjustifiably hike prices?


On Friday 20 March 2020 the National Government published a list of 22 critical products and categories which the National Consumer and Competition Commission will be monitoring closely to ensure that there are no unjustified price...

How can I donate to the Solidarity Fund?


To find out how to make a donation to the Solidarity Response Fund follow this link https://www.solidarityfund.co.za/

Do I still need to contribute to statutory tax functions such as the UIF?


According to the President’s Statement on 23 March 2020, the National Government is exploring the temporary reduction of employer and employee contributions to the Unemployment Insurance Fund and employer contributions to the Skill Development...

Will the South African Revenue Service (SARS) be undertaking any interventions?


This FAQ has been updated. Please click here for the update.    

Is the National Government implementing any tax subsidies?


This question has been updated.  Please click here for the updated FAQ.

How is the National Government encouraging private sector financiers to assist business in these challenging times?


According to the President’s Statement on 23 March 2020, commercial banks have been exempted from provisions of the Competition Act to enable them to develop common approaches to debt relief and other necessary measures. All major banks have...

What happens if my employee contracts COVID-19?


According to the President’s Statement on 23 March 2020, any employee who falls ill while at work will be paid via the Compensation Fund. Further details about this will included once available.

What is National Government doing to help businesses pay wages and avoid retrenchments?


According to the President’s statement of 23 March 2020, The National Government is in consultation on a proposal for a special dispensation for companies that are in distress because of COVID-19. Through this proposal, employees will...

Is government supporting people reliant on grants?


Yes, the government is supporting people reliant on grants. Click here to read the updated FAQ.

How is government supporting business in the informal sector?


How is the government supporting businesses in the informal sector? On 07 April 2020, Minister of Small Business Development (DSBD), Khumbudzo Ntshavheni, in terms of section 27(2) of the Disaster Management Act, 2002 (Act No. 57 of 2002) issued...

Have private businesses provided financial support to assist small businesses?


The Rupert and Oppenheimer families have pledged support amounting to R1 billion each to assist small businesses and their employees affected by the coronavirus pandemic. Information relating to accessing the funding pledged will be released in...

What is the Solidarity Fund and who will benefit from it?


On 23 March 2020, President Cyril Ramaphosa announced the establishment of the Solidarity Fund, a financing vehicle to help fight the spread of and to care for those who become ill from COVID-19. Individuals and businesses can contribute to the...

What will the turnaround time be for possible Debt Relief assistance?


The Minister of Small Business Development stated on Friday, 20 March that the turnround response time is aimed at a 7 day period, if you have registered on the SMME South Africa portal at www.smmesa.gov.za, which will open on 24 March.

What can the Small Business Debt Relief Fund be used for?


According to Small Business Development Minister Khumbudzo Ntshavheni, the Debt Relief Fund could be used for mortgage, vehicle or other business debts that small businesses will need assistance with. For more information on the Debt Relief Fund...

How can small businesses access the Debt Relief Fund?


Small Business Development Minister Khumbudzo Ntshavheni advises that SMME businesses can register on the database www.smmesa.gov.za from Tuesday, 24 March 2020.  

What direct interventions can be expected from the government for small businesses?


The Minister of Small Business Development announced on 19 March 2020 that a Debt Relief Fund is on the horizon to assist small businesses impacted by the novel coronavirus., The Debt Relief Fund is aimed at providing relief on existing debts and...

What is the function of the SARB?


Its functions include the formulating and implementing of South Africa's monetary policy, ensuring the efficiency of South Africa's financial system, and educating South Africa's citizens about the monetary and economic situation of the country....

Does a lower repo rate affect capital investments?


A decrease in the repo rate encourages a positive impact on capital investment, as the cost of borrowing decreases.

How does the cut in the repo rate affect me as a business owner?


The cut in the repo rate lowers the rate at which commercial banks borrow from the SARB. This, in turn, influences a reduction in the interest rate set by commercial banks i.e. prime rate. Consequentially, interest rates charged by banks on...

What does the cut in the repo rate mean for the average South African?


The cut in the repo rate lowers the rate at which commercial banks borrow from the SARB. This, in turn, lowers the interest rate set by commercial banks i.e. prime rate. Consequently, interest rates charged by banks on financial instruments such...

What was the SARB's monetary policy response to the covid-19 crisis?


On 19 March 2020, the SARB made a decision to cut the Repo Rate by 1% (100 basis points) to 5.25%.

How can I find out more about the Unemployment Insurance Fund (UIF) benefits that will be made available to companies in distress?


The Unemployment Insurance Commissioner has developed processes to access UIF benefits to minimize the negative socio-economic impacts of containing the spread of Coronavirus. Please see guidelines here...

What is the definition of liquor?


According to the Regulations Issued in Terms of Section 27(2) of the Disaster Management Act on 18 March 2020 - ‘liquor’ means— (a) any liquor product, as defined in section 1 of the Liquor Products Act, 1979 (Act No. 60 of 1989); (b)...

Did President Ramaphosa declare a state of disaster?


Yes. On 15 March 2020, the Minister of Cooperative Governance and Traditional Affairs published a notice in the Government Gazette declaring a state of disaster. This was done in accordance with Section 27 of the Disaster Management Act.

Did President Ramaphosa declare a state of emergency?


No. The President announced a state of disaster, not a state of emergency. Justice and Correctional Services Minister Ronald Lamola says government will only implement a state of emergency in response to the Coronavirus outbreak as a last resort....

If I am required to go into self-quarantine, how will this impact my leave?


Listed under the COVID – 19 Temporary Employee / Employer Relief Scheme (C-19 TERS) is an Illness Benefit, which states that: Where an employee is in quarantine for 14 days due to COVID-19 pandemic, the employee shall qualify for illness...

One of my staff is showing signs of being sick. What must I do?


Please contact the Department of Health via the following channels for any health-related questions in the workplace. Website Provincial Hotline: 021 928 4102 WhatsApp "Hi" to 060 012 3456 Email:...

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