I have a guest from a high-risk country, that arrived after 9 March 2020, what must I do?

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Published: June 1, 2020

Published:  June 2020

 

Under Alert Level 3, there is no distinction between a foreigner from a high-risk country or any other country.

 

Under Alert Level 3, implemented on 1 June 2020, foreign tourists that arrived in South Africa prior to the period of lockdown, which ended on 30 April 2020, and who remained in South Africa, need to remain in their place of temporary residence.

 

The evacuation of foreign tourists is allowed where arrangements, including an arrangement for evacuations by air charter, have been made by the relevant embassy. For any information about evacuations please let your guest contact their embassy.

 

Travellers seeking advice should call the National Hotline on 0800 029 999 or the Provincial Hotline on 021 928 4102.

 

For travellers that are seeking alternative accommodation, please click here.

For any specific questions, you can send an email to supportbusiness@wesgro.co.za.

 

Travellers are also encouraged to please visit the Western Cape Government’s Department of Health’s Coronavirus website.

 

Tourists may still be subject to screening for COVID-19.

 

The Alert Level 3 Regulations allow for certain categories of international travel to resume once it is deemed safe to do so, subject to directions.

 

This is as set out in the Alert Level 3 Regulations issued on 28 May 2020, available here.

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