How do I apply for various types of social grants?

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Published: April 27, 2020

Find out more about applying for various types of social grants here.

 

As from May 2020, Disability and Older Persons Grants will be paid from the 4th day of the month. All other grants will be paid from the 6th of every month.

Grant recipients are required to carry their Identity Documents and South African Social Security Agency (SASSA) cards when travelling on public transport, to assist law enforcement efforts. (Read the speech here)

Grants will be paid. There is no need to withdraw all the cash at once or to go to points where large numbers of people congregate. Once the grant money is in the account, it will remain there, regardless of when it is accessed.

Older persons and persons with disabilities should be given preference.

 

  1. ADDITIONAL MEASURES
  • Child support grant beneficiaries will receive an extra R300 in May and from June to October they will receive an additional R500 each month.
  • All other grant beneficiaries will receive an extra R250 per month for the next six months.
  • In addition, a special Covid-19 Social Relief of Distress grant of R350 a month for the next 6 months will be paid to individuals who are currently unemployed and do not receive any other form of social grant or UIF payment. (The Department of Social Development will issue the requirements needed to access and apply for this funding.)
  • The South African Social Security Agency – SASSA – will implement a technology-based solution to roll out food assistance at scale through vouchers and cash transfers to ensure that help reaches those who need it faster and more efficiently.
  • In addition, the Department of Social Development has partnered with the Solidarity Fund, NGOs and community-based organisations to distribute 250,000 food parcels across the country over the next two weeks.

 

2.  SOCIAL GRANT PAYMENTS THROUGH BANK ATMs AND RETAIL OUTLETS

Confirmation was received from the Banking Association of South Africa (BASA) that banks are ready for the payment cycle. ATMs will be restocked in time for the payment cycle which starts on 30 March.
Banks will also carry messaging reminding customers of priority for older persons and persons with disability.
Retail outlets have confirmed readiness. List of high volume stores just received and will be shared with NATJOC to assist SANDF and SAPS with support planning. Retailers confirmed their own containment measures.

 

3.  SOCIAL GRANT PAYMENTS AT CASH PAY POINTS
  • SASSA will deploy at least one manager to each pay point to assist with queue management and to attend to enquiries – staff will have protective gear (masks and gloves) and carry hand sanitizer
  • SAPO has committed to having hand sanitizer for all clients – will be sanitized just prior to joining a short queue for payment
  • Access to pay points will be limited to control social distancing
  • SAPO staff to be equipped with masks and gloves
  • Security staff will be equipped with masks and gloves
  • PostBank call centre (available 24/7) on 0800 53 54 55 to deal with concerns and complaints related to SASSA/SAPO cards – card replacement, PIN resets and non-payment

 

4.  CALL CENTRE
  • SASSA call centre (0800 60 10 11) will be available, although there may be reduced capacity.
  • Call centre available working hours only.
  • Link to Postbank call centre for SASSA/SAPO card related enquiries.

 

5.  SOCIAL RELIEF OF DISTRESS

SASSA will issue Social Relief of Distress (SRD) in the form of food parcels as a temporary provision of assistance intended for persons in such dire need that they are unable to meet their or their families’ most basic needs. SRD is paid to South African citizens, permanent residents or refugees who have insufficient means. This is the criteria for those who can qualify:

  • Those receiving temporary disability grants that lapsed in March 2020;
  • Those who have had disasters in their communities such as floods and fires as defined in the Disaster Management Act, 1978;
  • If a breadwinner in the family has passed on and application is made within 12 months of date of death;
  • If everyone in a household is unemployed and needs government assistance in the form of food parcels;
  • Child headed household;
  • If you cannot work for medical reasons for a period of six months

 

6.  GRANT AMOUNTS HAVE INCREASES AS FROM 1 APRIL 2020
  • Grants for older persons and disability grants increase to R1 860
  • Grants for war veterans and older persons older than 75 years increase to R1 880
  • Foster child grants increase to R1 040 per child
  • Care dependency grants increase to R1 860
  • Child support grants increase to R440 per child

 

7.  TEMPORARY DISABILITY GRANTS THAT EXPIRED IN MARCH 2020

SASSA has provided a solution to temporary disability grants which lapsed or expired in March 2020 resulting in some beneficiaries not being paid. In order to deal with this unintended consequence of the lockdown, SASSA is providing social relief of distress in the form of food parcels to beneficiaries whose disability grants expired in April 2020 as an interim measure to cushion the impact of the termination of the grant benefit.

 

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