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Best Practice

Our team is searching the world and at home to bring you best practice examples.  Read the latest inspiring ideas of how other businesses have adapted quickly to build resilience, or send us your best practice to share. Email your best practice to supportbusiness@wesgro.co.za

Amazon grows the labour force

Amazon grows the labour force

With online sales surging due to consumers unable/unwilling to go to shops, Amazon battled to keep up with the demand, leading to numerous delays in delivery. The company hired an additional 100 000 warehouse and delivery workers to manage the influx of orders.

Retail Resilience: General Motors revs up the relief

Retail Resilience: General Motors revs up the relief

As consumers continued to feel the pinch, bond repayments and vehicular finance fell under the spotlight. Lay-offs meant may could not repay their loans. General motors in the United States provided some relief by committing to 0% financing for 84 months and a hold on...

Trade Resilience: Portugal wines and dines… online

Trade Resilience: Portugal wines and dines… online

With a ban on public gatherings in place, many trade shows needed to cancel or postpone. Portugal Wine Week moved its event online, which includes one-to-one B2B meetings and a live stream with interviews and guest speakers.

Retail Resilience: Master Kong Goes Online

Retail Resilience: Master Kong Goes Online

In anticipation of hoarding and panic-buying, Master Kong, a leading producer of noodles and beverages, tilted its focus away from offline, large retail channels to O2O (online-to-offline), e-commerce, and smaller stores. By continuously tracking retail outlets...

Hospitality Resilience: Hospitality shows a united front

Hospitality Resilience: Hospitality shows a united front

Rather than furloughs or layoffs, some creative Chinese enterprises actively reallocated employees to new and valuable activities, such as recovery planning, or ‘loaned’ them to other companies. For example, in response to a severe decline in revenue, more than 40...

Real Estate Resilience: Welcome to our (virtual) home

Real Estate Resilience: Welcome to our (virtual) home

In the face of dropping sales, Evergrande Real Estate mobilized its offline sales force and encouraged them to use Virtual Reality and social media to better engage customers. In addition, the company changed its formerly non-refundable deposit policy to be fully...

Business Resilience: Shindlers shares the facts

Business Resilience: Shindlers shares the facts

Many companies found themselves in dire need of information, with regulations changing at a rapid rate. Shindlers Attorneys stepped in to help with guidance with a free weekly business rescue webinar with support from banks, government and stakeholder support.

Health tech Resilience: CVS hosts a virtual employment drive

Health tech Resilience: CVS hosts a virtual employment drive

Health services like pharmacies have been inundated by the demand during the COVID-19 crisis. CVS Health Services in the United States turned to virtual job fairs and interviews to hire employees in what it calls its "most ambitious hiring drive in the company's...

Business Resilience: Ant Financial innovates its offering

Business Resilience: Ant Financial innovates its offering

How do you rebalance your product portfolio and innovate around emerging opportunities in the midst of a global crisis? Ant Financial in China added free coronavirus-related coverage to its products. The action served a customer need, while promoting awareness of the...

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