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Best Practice

Our team is searching the world and at home to bring you best practice examples.  Read the latest inspiring ideas of how other businesses have adapted quickly to build resilience, or send us your best practice to share. Email your best practice to supportbusiness@wesgro.co.za

Entertainment Resilience: It’s virtually LIVE

Entertainment Resilience: It’s virtually LIVE

With gatherings of more than 100 people banned by government, few people have been hit as hard by this than performing artists. For musicians, the bulk of their earnings come from performing in front of a live audience. South African solo artist Arno Carstens shifted...

Film Resilience: Government gives film another take

Film Resilience: Government gives film another take

The Covid-19 pandemic caused major problems for all industries, with none escaping it unscathed. The film industry was no different. How do you operate large-scale productions with social distancing protocols in place? Major productions across the globe were duly shut...

Retail Resilience: Granadilla ripe for delivery

Retail Resilience: Granadilla ripe for delivery

When the South African government announced a national lockdown on March 27, 2020, all companies that were not deemed essential were effectively unable to operate offline. So while food retailers, petrol stations and other providers of essentials could continue during...

Amazon grows the labour force

Amazon grows the labour force

With online sales surging due to consumers unable/unwilling to go to shops, Amazon battled to keep up with the demand, leading to numerous delays in delivery. The company hired an additional 100 000 warehouse and delivery workers to manage the influx of orders.

Retail Resilience: General Motors revs up the relief

Retail Resilience: General Motors revs up the relief

As consumers continued to feel the pinch, bond repayments and vehicular finance fell under the spotlight. Lay-offs meant may could not repay their loans. General motors in the United States provided some relief by committing to 0% financing for 84 months and a hold on...

Trade Resilience: Portugal wines and dines… online

Trade Resilience: Portugal wines and dines… online

With a ban on public gatherings in place, many trade shows needed to cancel or postpone. Portugal Wine Week moved its event online, which includes one-to-one B2B meetings and a live stream with interviews and guest speakers.

Retail Resilience: Master Kong Goes Online

Retail Resilience: Master Kong Goes Online

In anticipation of hoarding and panic-buying, Master Kong, a leading producer of noodles and beverages, tilted its focus away from offline, large retail channels to O2O (online-to-offline), e-commerce, and smaller stores. By continuously tracking retail outlets...

Hospitality Resilience: Hospitality shows a united front

Hospitality Resilience: Hospitality shows a united front

Rather than furloughs or layoffs, some creative Chinese enterprises actively reallocated employees to new and valuable activities, such as recovery planning, or ‘loaned’ them to other companies. For example, in response to a severe decline in revenue, more than 40...

Real Estate Resilience: Welcome to our (virtual) home

Real Estate Resilience: Welcome to our (virtual) home

In the face of dropping sales, Evergrande Real Estate mobilized its offline sales force and encouraged them to use Virtual Reality and social media to better engage customers. In addition, the company changed its formerly non-refundable deposit policy to be fully...

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