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Best Practice

Our team is searching the world and at home to bring you best practice examples.  Read the latest inspiring ideas of how other businesses have adapted quickly to build resilience, or send us your best practice to share. Email your best practice to supportbusiness@wesgro.co.za

HealthTech Resilience Only in an Emergency

HealthTech Resilience Only in an Emergency

The health and safety of staff, and customers, during this time is paramount. For medical services like dental practices, it can be difficult to turn people away in an emergency, but Medicross turned to a screening process to help alleviate the pressure. Patients were...

Business Resilience: Panic buyers kept in line

Business Resilience: Panic buyers kept in line

Panic buying at shops across the country has resulted in empty shelves at many retailers, including health and wellness stores like Clicks and Dischem, as consumers look to stock up on essential supplies such as medicine and hygiene products. Both Clicks and Dischem...

Retail Resilience: Uber Eats Helps Out the Little Guy

Retail Resilience: Uber Eats Helps Out the Little Guy

Restaurants were hit particularly hard by the public gathering ban, with limited seating allowed and strict operating hours put in place. Uber Eats provided some relief by waiving its commission fee for small independent restaurants to ensure they could remain...

Retail Resilience: Mr Cheap Provides Care for the Elderly

Retail Resilience: Mr Cheap Provides Care for the Elderly

Elderly consumers were most at risk from COVID-19 and many were forced to stand in long queues to purchase their daily essentials. The Mr Cheap wholesaler in Lansdowne noticed that many pensioners from surrounding areas were queuing well before opening time in an...

Retail Resilience: Beet Box Delivers the Goods

Retail Resilience: Beet Box Delivers the Goods

Consumers used to buying their fresh produce from farmers markets were at a loss once the markets had to close down. Beet Box, a local produce merchant based at Mojo Market came to the rescue with their Beet Boxes delivered straight to your door. It’s never been...

Entertainment Resilience: It’s virtually LIVE

Entertainment Resilience: It’s virtually LIVE

With gatherings of more than 100 people banned by government, few people have been hit as hard by this than performing artists. For musicians, the bulk of their earnings come from performing in front of a live audience. South African solo artist Arno Carstens shifted...

Film Resilience: Government gives film another take

Film Resilience: Government gives film another take

The Covid-19 pandemic caused major problems for all industries, with none escaping it unscathed. The film industry was no different. How do you operate large-scale productions with social distancing protocols in place? Major productions across the globe were duly shut...

Retail Resilience: Granadilla ripe for delivery

Retail Resilience: Granadilla ripe for delivery

When the South African government announced a national lockdown on March 27, 2020, all companies that were not deemed essential were effectively unable to operate offline. So while food retailers, petrol stations and other providers of essentials could continue during...

Amazon grows the labour force

Amazon grows the labour force

With online sales surging due to consumers unable/unwilling to go to shops, Amazon battled to keep up with the demand, leading to numerous delays in delivery. The company hired an additional 100 000 warehouse and delivery workers to manage the influx of orders.

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