LOCKDOWN

COVID-19 regulations and the lockdown is having various risk implications for your business. We offer a comprehensive list of FAQs to help you understand the regulations.

BUSINESS SUPPORT

National government, municipalities and private sector have provided various financial relief measures, answer five simple questions about your business to understand which are the most applicable for you to apply for.

RECOVERY

Review the latest best practices from businesses locally and globally that are dealing with the impact of COVID-19 and how they have adapted.

TRAVEL

COVID-19 regulations and lockdown is having various implications on travel and tourism. We offer a comprehensive list of FAQs to help you understand the regulations.

COVID-19 CONTENT CENTRE, SUPPORTING BUSINESS IN CAPE TOWN AND THE WESTERN CAPE

RECOVERY

Review the latest best practices here.

TRAVEL

Click here for top travel and tourism FAQs.

BUSINESS SUPPORT

Find our COVID-19 SUPPORT FINDER tool here.

LOCKDOWN

Click here for up to date FAQs

MAKE IT SAFE. MAKE IT RESILIENT

COVID-19 Content Centre (CCC) is a resource for businesses to help them navigate the impacts of the COVID-19 pandemic.

We’re updating this site regularly as new information becomes available.

We have established a team of sectorial and communication experts to help navigate the uncertainty caused by various sources of information during the crisis and provide guidelines and best practice to help your business build resilience for now, and the future.

To access health information, please visit the Western Cape Government’s Department of Health website.

LOCKDOWN

LATEST FAQS

WHAT ARE THE RULES RELATED TO PUBLIC TRANSPORT UNDER ALERT LEVEL 3?


What are the rules related to public transport under Alert Level 3?   With the increase in the number of people returning to work and learners and students returning to institutions of learning, long-distance public transport crossing...

UNDER WHAT CIRCUMSTANCES MAY I TRAVEL BETWEEN PROVINCES, METROPOLITAN AREAS AND DISTRICTS, AND HOTSPOTS UNDER ALERT LEVEL 3?


UNDER WHAT CIRCUMSTANCES MAY I TRAVEL BETWEEN PROVINCES, METROPOLITAN AREAS AND DISTRICTS, AND HOTSPOTS UNDER ALERT LEVEL 3?   Under Alert Level 3, movement of people between provinces, metropolitan areas and districts and hotspots is...

UNDER WHAT CONDITIONS MAY I TAKE A DOMESTIC FLIGHT UNDER ALERT LEVEL 3?


UNDER WHAT CONDITIONS MAY I TAKE A DOMESTIC FLIGHT UNDER ALERT LEVEL 3?   According to the Department of Transport Air Services Amendment Direction of 30 May 2020-   Commercial domestic passenger flights may resume on 01 June...

What documentation do I need to operate an accommodation establishment for non-leisure purposes under Alert Level 3?


What documentation do I need to operate an accommodation establishment for non-leisure purposes under Alert Level 3?   According to the Minister of Tourism: You will no longer need a letter from the Minister of Tourism You will...

What do I need to do if I want to open my accommodation establishment under Alert Level 3?


Accommodation establishments are allowed to operate from 1 June, but not for leisure purposes.   According to the Alert Level 3 Regulations published on 28 May 2020, hotels, lodges, bed and breakfasts, timeshare facilities and resorts,...

Business Support

TOOLKITS

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COVID-19 SUPPORT FINDER

The COVID-19 SUPPORT FINDER is a simple five step process to help you assess which is the most applicable financial relief measure for you to apply for. The process takes less than one minute to complete.

TOOLKITS

Click here for a set of resources and guides that can assist with assisting you and your business adapt and build resilience

RECOVERY

Best Practice

Travel

LATEST FAQS

WHAT ARE THE RULES RELATED TO PUBLIC TRANSPORT UNDER ALERT LEVEL 3?


What are the rules related to public transport under Alert Level 3?   With the increase in the number of people returning to work and learners and students returning to institutions of learning, long-distance public transport crossing...

Do I need a CIPC Certificate to operate as an accommodation offering for essential and permitted services workers?


This FAQ relates to Alert Level 4.  For more information about accommodation services under Alert Level 3, please click here   No, you don't. What you need is permission to operate from the National Department of Tourism during Alert...

What happens if I am travelling for an emergency and need to find accommodation?


If you need to travel during Alert Level 4, the best solution would be to find an accommodation offering in the area that has permission to operate from the National Department of Tourism. What if there is no establishment in the area I need to...

If I have essential and permitted services workers in my accommodation and have had for a while, do I need to apply to the National Department of Tourism (NDT) for permission to operate?


This FAQ relates to Alert Level 4.  For more information about accommodation services under Alert Level 3, please click here. Yes you need to apply to the National Department of Tourism for permission during Alert Level 4 It would indeed be...

If you have an international guest in your establishment, where must their details be logged?


SA Tourism has created The Central Traveller Registry for accommodation establishments who do not have a visitor management system. Please see below for instructions on how to submit: Please download this excel file here Once...

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